Alternative Brands Shipping and Delivery

Shipping and Delivery

Where does my Item Come From?

Most of the items range on our website are manufactured in China however stock is held locally in New Zealand warehouses. Because of this you will not have to wait long for your order to arrive.

How long does it take for delivery?

In most cases orders will be delivered to you within 2 to 3 working days. Tracking is available on all orders and will be provided to you after order has been shipped.

How Much Does it Cost?

Depends on your location and what is ordered. Shipping rates to your region are shown on the specific product page. If products are shipping from the same warehouse then the shipping rate will be the higher of those shown on the selected product pages.

Shipping costs range from as low as $6.50 per item up to $25.00 per item. The total shipping cost will be shown during the checkout process before committing to the order.

Do you provide tracking information?

Tracking is available on all orders and will be provided to you after order has been shipped.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

In most case yes however your order could be supplied from multiple local warehouses. If this is the case then tracking information will be provided for each shipment.